Broadway Across America

General Theatre Information

You may visit our theater information page here.

More information may also be found on the venue’s website.

The CbusArts Ticket Center (located next to the Ohio Theatre) is open Monday to Friday from 10am to 3pm.

The Ohio and Palace Theatre box offices open two hours prior to the performance start time.

Health Protocols

Up-to-date health and safety protocols for the Ohio and Palace Theatres can be found here.

Safety and Security

For your safety and security, detectors will be in use and all bags are subject to inspection before entering the theater. Oversized bags, luggage and backpacks may not be permitted inside.For a full list of prohibited items and to read our code of conduct visit:

Safety & Security and Code of Conduct


For accessibility needs, please visit or contact the box office at 614.469.0939.

Venue FAQs

CAPA’s frequently asked questions can be viewed at

More Help

Limited view seats generally have a partial view of the stage due to the viewing angle in the theatre. Obstructed view seats have a partially blocked view of the stage due to objects such as columns, railings, or sound equipment.

There is no specific dress code. Most people enjoy dressing up to go to the theatre, and some events, such as opening nights, will draw a dressier crowd. For theatrical performances, you will see people in everything from casual to formal wear.

We recommend that you arrive at the venue at a minimum of 60 minutes before the performance to allow plenty of time to park and get seated. Doors will open between 60 minutes prior to start of the show and may vary on show-by-show basis.

Please arrive on time out of courtesy for the performers and your fellow audience members. Arriving late may result in seating holds or alternate seating within the theater. Admission or re-admission of latecomers is ultimately subject to the producers’ discretion and guidelines for each individual show.

Food and drinks are typically sold in the lobby before shows and during intermission.

Food and drinks are allowed inside the theatre at the discretion of the presenter. If you are at a performance and want to know if you can take your food and drink inside, an usher can tell you the policy for the show you are attending.

Outside food and drink can be brought into the theatre if required due to a disability, medical requirements and/or special needs. Guests with specific/special dietary needs due to disabilities, medical conditions and/or special needs should contact us by calling us at 614.469.1045 prior to attending the event to arrange for reasonable accommodations.

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