Please call our National eCLUB Service Line at 866.880.9572 (M-F, 9am to 5pm), or email us at SpecialServices@BroadwayAcrossAmerica.com.
Show on sales vary by show. Get updates by joining our eCLUB and receive upcoming show information
If you are an eCLUB member and wish to purchase accessible seats for a production, please call us at 800.294.1892 (Monday –Friday, 9am –5pm ET).Accessible seating, assistive listening amplification system, and American Sign Language interpretation are available. For more information, please contact the CBUSArts Ticket Center at 614.469.0939, M-F 9am-3pm.
We understand that emergencies happen. Unfortunately, we are not able to honor unused tickets for a missed performance. No refunds can be given for past performances.
In the unlikely event that a performance is cancelled, Broadway In Columbus and Ticketmaster.com will inform customers via phone, email, or mail with information regarding the ticketing policy. Ticket holders are encouraged to return to their original point of purchase for more information.In cases of inclement weather, we strongly recommend that patrons travel safely and allow plenty of time to arrive at the theater. During inclement weather, updates will be posted on our Facebook and Twitter pages.
To redeem over the phone, please call the Gift Certificate hotline at 866.698.7469 (Monday – Friday, 9 am – 5 pm ET).
Gift Certificates are not available for purchase.
Gift certificates may be redeemed towards most purchases through Broadway Across America, including subscription tickets and eCLUB offers for individual shows. Broadway Across America gift certificates cannot be redeemed for purchases through Ticketmaster, the venue, or any other organization.
Nope! Any gift certificates purchased through Broadway Across America are valid indefinitely. The date you see on many of our gift certificates is simply a placeholder.
We advise all customers to contact their original point of sale. If you bought your tickets through the BroadwayAcross America eCLUB, you may call our national hotline at 866.880.9572 (Monday –Friday, 9am –5pm ET) or email us at ColumbusService@BroadwayAcrossAmerica.com. You may also contact CAPA directly.
All ticket donation requests must be made on organization letterhead. You can request a donation by sending a letter of request to:
Broadway In Columbus
55 E State Street
Columbus, OH 43215