Broadway Across America


eCLUB is a free electronic mailing list that gets you access to advance offers for select local Broadway shows BEFORE they go on sale to the public. You may also receive priority offers and discounts to other live entertainment events in your area, plus monthly eNewsletters and special offers from Broadway in New York City. Join our eCLUB here.

Please call our National eCLUB Service Line at 866.880.9572 (M-F, 9am to 5pm), or email us at

Sign into your account at

All sales are final and refunds cannot be given.

Buying Tickets

Protect your tickets by purchasing only through authorized ticketing outlets:

Broadway In Columbus

CBUSArts Ticket Center at the Ohio Theatre

Show on sales vary by show. Get updates by joining our eCLUB and receive upcoming show information

If you are an eCLUB member and wish to purchase accessible seats for a production, please call us at 800.294.1892 (Monday –Friday, 9am –5pm ET).Accessible seating, assistive listening amplification system, and American Sign Language interpretation are available. For more information, please contact the CBUSArts Ticket Center at 614.469.0939, M-F 9am-3pm.

Ticketing Questions

We understand that emergencies happen. Unfortunately, we are not able to honor unused tickets for a missed performance. No refunds can be given for past performances.

In the unlikely event that a performance is cancelled, Broadway In Columbus and will inform customers via phone, email, or mail with information regarding the ticketing policy. Ticket holders are encouraged to return to their original point of purchase for more information.In cases of inclement weather, we strongly recommend that patrons travel safely and allow plenty of time to arrive at the theater. During inclement weather, updates will be posted on our Facebook and Twitter pages.

Lucky Seat

Fans who are feeling lucky can enter our digital drawing for the chance to buy event tickets at special prices. More information about Lucky Seat and a list of current drawings may be found here.

Please reach out to Lucky Seat directly by emailing

Gift Certificates

To redeem over the phone, please call the Gift Certificate hotline at 866.698.7469 (Monday – Friday, 9 am – 5 pm ET).

Gift Certificates are not available for purchase.

Gift certificates may be redeemed towards most purchases through Broadway Across America, including subscription tickets and eCLUB offers for individual shows. Broadway Across America gift certificates cannot be redeemed for purchases through Ticketmaster, the venue, or any other organization.

Nope! Any gift certificates purchased through Broadway Across America are valid indefinitely. The date you see on many of our gift certificates is simply a placeholder.

More Help

We advise all customers to contact their original point of sale. If you bought your tickets through the BroadwayAcross America eCLUB, you may call our national hotline at 866.880.9572 (Monday –Friday, 9am –5pm ET) or email us at You may also contact CAPA directly.

All ticket donation requests must be made on organization letterhead. You can request a donation by sending a letter of request to:

Broadway In Columbus
Attn: Marketing
55 E State Street
Columbus, OH 43215

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